On 16th December, The Telecom giant Vi announced it’s partnership with Anritsu to provide end-to-end enhanced calling experience for customers on VoLTE (Voice over LTE) in India.
This Telecom giant has implemented a VoLTE monitoring solution of Anritsu to enable superior VoLTE experience for Vi users – faster call connectivity and crystal clear sound quality, Improved efficiency with faster detection and demarcation of VoLTE service issues, Enhanced view of VoLTE service-specific insights, Prioritization of the resolution of issues based on subscriber impact and severity
“Real-time anomaly detection across our VoLTE services allows us to proactively detect, isolate, and diagnose customer-impacting issues. The solution is widely adopted by our Operations team and significantly improved VoLTE experience of our customers. Partnering with Anritsu has delivered exceptional benefits to our subscribers, and we will extend the successful approach to enhance other services like International Roaming.” said Jagbir Singh, Vi Chief Technology Officer.