Quality is to be produced; not to be checked

– N.Mani, Managing Director, Messer Cutting Systems India

Quality is a universal virtue that every consumer expects and delivering that is every manufacturer’s responsibility. To reinforce the need to deliver quality products and provide insights on how to increase quality, the Coimbatore Productivity Council (CPC) and Quality Circle Forum of India (QCFI) jointly organized the 4th Edition of Quality Conclave 2019 on 22.11.2019 in Co-India Hall. The theme of the conclave was ‘Quality-Way to Build Trust’.

The special address was delivered by N.Mani, Managing Director, Messer Cutting Systems India. He stressed that those who manufacture must be accountable for they do. He cited a study that companies deploy 15-20% of their workforce in quality control. He said if we produce quality content, then the need for someone to check the product’s quality. But to produce such content best practices and process should be inculcated in work.

Quality comes through passion and people who express clear conviction will be the ones who can bring that. He cautioned that producing poor products is a crime made towards humanity. He opined that expense made on prevention should be focused more than on appraisal. He urged them all to make their practice the best.

4 speakers touched upon the various aspects of improving quality in the industry sector, Case study presentations on 5-S (Sort, Set in Order, Shine, Standardize, Sustain) and Kaizen Process (concept referring to business activities that continuously improve all functions and involve all employees from the CEO to the assembly line workers) was discussed. A special debate on what is important to sustain in market – Advanced Technology or Skilled Employees.