Announces guidelines for drivers & customers
With the Ministry of Home Affairs (MHA) easing restrictions in select zones across the country, Ola, India’s leading mobility platform and one of the world’s largest ride-hailing companies, today launched a new safety initiative, ‘10 Steps to a Safer Ride’ as operations resume in over 100 cities which are in green and orange zones.
For Driver-partners, OLA has informed that vehicles will not operate to and from Government identified red or containment zones. All driver-partners are required to wear masks and need to authenticate this before the start of every ride by sharing a selfie through their partner app. Driver-partners will be provided with masks, sanitizers and disinfectants and can avail these at all walk-in centres across their cities.Common surfaces like the handle, inner handle and seat to be cleaned before every ride.
Drivers and customers are being given the option of cancelling a ride if the other is not wearing a mask to ensure their own safety as well that of subsequent users.
All customers boarding the cab need to wear masks and should sanitize before and after every ride.To avoid re-circulation of air, the AC will be switched off and windows will be kept open during all rides. Only two passengers per ride will be allowed in the cab. They will also be urged to sit by the windows on the rear of the car. To help maintain social distancing, customers are urged to load and unload luggage themselves. Customers are encouraged to make cashless payments for the rides to avoid any unnecessary contact.