ITC Hotels has achieved the distinctive milestone of being the First Hotel chain in the world to receive the Platinum Level Certification under DNV’s My Care Infection risk management program.
Certification program ‘My Care’ by DNV, is developed at a global stage by a team of expert infection risk and hospital management professionals. The maturity model of the program (Level 1 to 5) assesses and covers all facets of hotel operations on six different dimensions Governance, Strategy, communication, actions, data analysis and continuous improvement.
In the backdrop of COVID scenario, ITC Hotels under its ‘Responsible Luxury’ initiative had launched a first of its kind path breaking ‘WeAssure’ program. Under this program – ITC Hotels in association with DNV (which is one of the world’s leading certification bodies)adopted standards and protocols on health, hygiene, safety and infection control management. These standards and protocols are based on International & National standards / guidelines, global best practices and are not limited to COVID virus as they stand applicable for all emerging pathogens in the future to create a sustainable, safe and secure hotel facility with enhanced customer confidence.
The ‘WeAssure’ business assurance certification stands as a testimonial to the rigorous health, hygiene and safety protocols being implemented to ensure the safety of guests and associates across all ITC Hotels. ITC Hotels have also introduced various pathogen prevention measures by inducting world class technologies for infection mitigation, redefining service delivery processes.
Source: PR