Amazon India today announced that it has opened close to 20,000 seasonal employment opportunities in its customer service (CS) organization to ensure customers worldwide continue to have a seamless online shopping experience. The new positions are now open in Hyderabad, Pune, Coimbatore, Noida, Kolkata, Jaipur, Chandigarh, Mangalore, Indore, Bhopal and Lucknow. Most of the positions are part of Amazon’s ‘Virtual Customer Service’ program that provides flexible work-from-home options.
The new positions will require associates to support customer needs and deliver personalized, peculiar experiences that customers love through various mediums like email, chat, social media and phone.The eligibility criteria for these positions include – minimum educational qualification of 12thstandard pass and proficiency in English, Hindi, Tamil, Telugu or Kannada.
Amazon is investing in building a highly collaborative customer service work environment, offering opportunity for growth. Based on the candidates’ performance as well as business needs, a percentage of the present temporary positions are likely to be converted into permanent positions towards the end of the year. For those interested to apply for these seasonal opportunities, they can call 1800-208-9900 or send an email to seasonalhiringindia@amazon.com.