BasicFirst, an aptitude-based personalized e-learning platform announced the launch of the world’s first ‘Doubts on Video’ service on its mobile application for students from classes 6th to 12th across all major Education Boards in India (including CBSE, ICSE, IGCSE and other State Boards) and major competitive examinations such as IIT Main, JEE Advance, NEET, AIIMS, NTSE, Olympiads and more.
‘Doubts on Video’ feature empowers students by conveniently resolving their doubts via face-to-face communication. Students receive personalized attention from an experienced mentor in either Hindi or English.
Once a question is posted on the BasicFirst app, depending on its complexity, the coordinator allocates a teacher within 15 minutes. There is no limit to how many questions a student can ask within the allotted time. Since all discussions are archived, students can refer to them again, if required. Students are also asked to give feedback after every call,helping redirect students to a different teacher, if necessary, improving the quality of service. Teachers are available from 8.00 p.m. and 11 p.m.